Refund policy

All Frio Films digital products, including LUTs, PowerGrades, and preset packs, are delivered instantly after purchase.

By completing your order, you acknowledge that access to your download is provided immediately and you therefore agree to waive your 14-day cancellation right under UK consumer law.

Because these are professional digital tools with instant access, all sales are final. We do not offer refunds, exchanges, or cancellations once a purchase has been completed.

That said, if you run into any issues accessing or using your files, we’re always here to help ensure everything works as intended.